Welcome to knockboxcoffee.hk, our online shop for coffee, brewing equipment, official merchandize and workshop. Our Terms of Use is designed to help ensure a smooth and enjoyable buying experience. It enlists what you might expect from us and what we would expect from you. Please note that by accessing any area of knockboxcoffee.hk, you agree to be bound and to abide by the Terms of Use. We would also advise you to read our Privacy Policy Statement. Knockboxcoffee.hk is owned and operated by Knockbox Company Limited. Any reference in these Terms of Use to knockboxcoffee.hk would include reference to Knockbox Company Limited and its respective employees.


Compliance with laws

Knockbox Company Limited is a company incorporated under the laws of Hong Kong. We operate in Hong Kong and comply with all the laws and regulations of Hong Kong. All our products are in compliance with all the requirements and specifications under the laws of Hong Kong. We are not in a position to guarantee compliance with specific local requirements or specifications under the local jurisdictions of customers.
We recommend delivery services for shipping of the products you ordered. However, should you prefer other delivery services or forwarders, you may contact us or make your own arrangement. Our products and shipment fees are denominated in US dollars with local currencies equivalent for reference. All orders placed are transacted in US dollars.


Ordering, Shipping and Delivery

We would deliver products through Hong Kong Post Office. There are two options of shipping.

1. Collection at shop

2. Local shipping (coffee tools, beans and merchandise)

3. International shipping (coffee beans only)

It takes 7 days for local delivery and the according shipping fee as below.

- Coffee Beans

Charge shipping fee up to 200g

200g beans + 30g bag = HK$5.4 (International shipping+ HK$55)

300g beans + 30g bag = HK$10 (International shipping+ HK$55)

- Other product

Up to 3kg = HK$55

5kg = HK$78

10kg = HK$136

Use of Forwarder

We recommend delivery services for shipping of the products you ordered. Your rights regarding the delivery of the products shall be governed by the terms and conditions of such a forwarder, which will be available for perusal upon request. By choosing the forwarder we recommend, you agree that we will appoint such a forwarder to handle all the aspects of the delivery on your behalf. We will not be responsible for any act or failure to act on the part of such a forwarder. We disclaim any liability whatsoever and you assume all risks and liabilities associated with its use.
However, you are free to choose other delivery services or use whichever forwarder for delivery. In case you wish to use a forwarder which is different from our suggestion, please contact our Staff by phone at +852 2781-0363 during office hours or by e-mail: knockboxcoffee@gmail.com. Delivery time may be longer if you choose your own forwarder.


Our trademarks, service marks and copyright

All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on knockboxcoffee.hk, are the exclusive property of knockboxcoffee.hk and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of knockboxcoffee.hk or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws.


Use of Site

This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using “framing” or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); knockboxcoffee.hk reserves the right (but without the obligation or liability) to prohibit or remove any such material.


Resale Purpose is Not Permitted

All products sold are for customers’ use only and shall not be commercially resold. knockboxcoffee.hk may refuse any purchasing order which it suspects is for commercial resale.


Title of Products, Documents and Fees to Import

All title of products will be passed to customer when order is dispatched by knockboxcoffee.hk. Knockboxcoffee.hk will deliver the products according to our customer’s instructions. For many international shipments you may be required to pay customs and duties, obtain certain license or apply for registration of your purchased products in your own country to receive delivery of your package. The customs charge and/ or import regulation is determined entirely by the government of your country, and as such we have no control over those costs or regulations. Therefore, knockboxcoffee.hk will not pay, nor be held responsible, for such costs or arrange for application of an import license. By continuing with you order you agree to be responsible for any customs or duties incurred as a result of your country’s customs and duties regulations as well as obtaining any import registrations or license required for the products you are purchasing. If the package is rejected by the customs of your home country or otherwise and returned to knockboxcoffee.hk you will be responsible for the return shipping charges and a re-stocking fee of 15% of the total product purchase price.



The site and its content are provided on an “as is” basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Knockboxcoffee.hk is merely providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on knockboxcoffee.hk. Knockboxcoffee.hk will not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.

Although knockboxcoffee.hk makes reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that colors will be accurately displayed by your monitor.


Indemnity and Limitation of Liability

You agree to indemnify, defend and hold harmless knockboxcoffee.hk from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that knockboxcoffee.hk will not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against knockboxcoffee.hk for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of knockboxcoffee.hk, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.


Links to other sites

Occasionally, knockboxcoffee.hk may make available a link to a third party’s web site. These links will let you leave knockboxcoffee.hk. The linked sites are not under the control of knockboxcoffee.hk and knockboxcoffee.hk is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Knockboxcoffee.hk is not responsible for webcasting or any other form of transmission received from any linked site. Knockboxcoffee.hk provides the links for the sake of convenience. Knockboxcoffee.hk does not endorse the site or its use or contents.


Our Privacy Policy

You agree to our use of information about you as described in our privacy policy.



Knockboxcoffee.hk may terminate or suspend your access to all or part of the site, without notice, for any conduct that knockboxcoffee.hk, in its sole discretion, believes is in violation of any applicable law or is harmful to Knockboxcoffee.hk or a third party.



Knockboxcoffee.hk may deliver notices to you by means of electronic mail, a general notice on knockboxcoffee.hk or by post. You may give notice to knockboxcoffee.hk at any time by means of electronic mail to knockboxcoffee@gmail.com or by post to G/F, 21 Hak Po Street, MongKok, Kowloon, Hong Kong.


Modification of Terms

The Terms of Use (including the order terms contained in the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.


Governing Law

These Terms of Use (including the order terms contained in the Help page) shall be governed by and constructed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.

These Terms of Use were last updated on January 2014.